The reason is that your bank puts the money on hold for a possible suspicious transaction (especially if you tried to pay multiple times in a short period), so you get the error message and can't complete the purchase.

You can quickly fix this problem by contacting your bank and confirming that you are the one who makes the purchase.

After that please wait a couple of minutes and place your order safely.

Also please make sure that you don't use American Express Credit Card.

To choose the right size, lay your best-fitting apparel on a flat surface and measure from underarm to underarm (without wearing it).

Compare the measurement you take with chest measures in our size charts and order accordingly.

Please make sure you order the correct size; items are made-to-order, therefore they can not return or exchange!

The size chart of each product is in the product descriptions.

It is possible to add customizable texts and logos to the products, arms and backs.

It is also possible to produce the logo and text colors of the product in any color we have, regardless of the design colors.

USA shipments are mostly sent from New Jersey or California and shipments to the rest of the world are sent from Istanbul and Malmö.

Estimated shipping time is 1-5 days for Express Shipping and 7-14 days for Standard Shipping, excluding production time, weekends and holidays.

You can track your order progress via live chat. All need to do is clicking Chat with us > Track my order > Enter order information and typing your Order number and E-mail address.

Unfulfilled means your order is in production.

Fulfilled means your package has been forwarded to the carrier and the paperwork is awaited.Usually within 24 hours a link with tracking information will appear and you can track your shipment from there.

This is an automated response system and you can use it 24/7.

Please do not send e-mail to inquire about your order and shipping status.

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